Neureil ("we", "us", "our") operates the Neureil API and website at neureil.com. We provide a web content extraction service for developers and AI applications. This Privacy Policy explains what data we collect, how we use it, and your rights.
We keep things simple. We collect the minimum data needed to run the service and we do not sell your data. Ever.
When you use Neureil, we may collect the following information.
We do not collect or store the content returned from pages you extract. API responses are not logged or retained beyond what is needed for short-term caching.
Your data is used for the following purposes.
We do not use your data for advertising or sell it to third parties.
We work with the following trusted third-party providers to operate the Service.
We only share data with these providers as necessary to deliver the Service.
We retain your account data for as long as your account is active. Usage logs are retained for up to 90 days for security and billing purposes. If you close your account, we delete your personal data within 30 days, except where retention is required by law.
Neureil uses session cookies for authentication purposes only. We do not use tracking cookies, advertising cookies, or third-party analytics. You can disable cookies in your browser settings, though this may affect login functionality.
Depending on your location, you may have the following rights.
To exercise any of these rights, email us at [email protected] and we will respond within 30 days.
We take security seriously. All data is transmitted over HTTPS. API keys are hashed at rest. Payment data is handled exclusively by Stripe and never touches our servers. We regularly review access controls and infrastructure security.
No system is 100% secure. If you discover a vulnerability, please report it to [email protected] rather than disclosing it publicly.
Neureil is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the site. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected]. We aim to respond to all privacy inquiries within 5 business days.